Last updated: June 3, 2026
Synter, LLC engages the third-party sub-processors below to process customer personal data in connection with the Synter platform, as described in our Data Processing Agreement. We impose data protection obligations on each sub-processor that are materially equivalent to those in our DPA.
Customers with an executed DPA receive at least 14 days' advance notice before a new sub-processor processes their personal data. To receive change notifications, contact privacy@synterai.com.
| Sub-processor | Purpose | Location |
|---|---|---|
| Vercel, Inc. | Application and landing-page hosting/serving | USA |
| Railway Corp. | Backend service hosting (agent runtime, schedulers, connection service) | USA |
| Prisma Data, Inc. | Primary database hosting and connection pooling (Prisma Postgres) | USA |
| Clerk, Inc. | Authentication of customer users | USA |
| Stripe, Inc. | Payment processing (acts as independent controller for payment data) | USA |
| Anthropic, PBC | LLM processing for agent features | USA |
| OpenAI, L.L.C. | LLM/creative generation for certain features | USA |
| Google LLC | Cloud AI services (creative generation), Google Analytics API access at customer instruction | USA |
| PostHog, Inc. | Product analytics and session diagnostics | USA |
| Resend, Inc. | Transactional email delivery | USA |
| Loops (loops.so) | Lifecycle email delivery | USA |
| Not Just Tickets Limited (Plain) | Customer support messaging | UK |
| Creatify AI, Inc. | AI UGC/avatar creative generation (only when the customer uses these features) | USA |
Note: the advertising platforms themselves (Google Ads, Meta, LinkedIn, TikTok, Reddit, X, Microsoft, and others) are not sub-processors; they act under the customer's own agreements with them, and Synter transmits data to them at the customer's instruction.